I am a Mechanical Engineer by training and a designer by choice. My expertise is in computers and automation—to increase task efficiency. My goal for each project is to save time by automating repetitive tasks and make the final paper/report/presentation aesthetically pleasing. I have been in the IT industry for the past several years doing consulting work for clients and it is only now that I am combining my IT background with my engineering training and visual design skills.
You must observe how users interact with a giving task to create a good user experience.